Meet the KJE Insurance Team
The people you work with matter. KJE Insurance is built around direct relationships, accessible advice, and long-term client support. Whether you're insuring a growing business, a high-value home, or both, you'll know exactly who is responsible for your account and how to reach them.
John Russo
Principal,
KJE Insurance
John Russo is the founder and principal of KJE Insurance, an independent brokerage he built around a straightforward premise: that middle-market businesses and high-value households deserve the same quality of coverage and attention that larger accounts receive — without having to become a large account to get it.
John has spent over a decade placing commercial and personal lines coverage for clients across New York and beyond. On the commercial side, his practice is concentrated in middle-market business insurance, restaurant and hospitality, and entertainment and media — industries where the exposure profile is specific enough that a generalist approach consistently leaves gaps. On the personal side, he works with co-op and condo owners in Manhattan, homeowners in Westchester and the Hamptons, and high-net-worth households whose coverage needs have moved past what standard carriers are designed to handle.
What distinguishes his approach is what happens after the policy is placed. John builds annual reviews and standing check-ins into every client engagement — not as an upsell, but as the standard model. The clients he works with are running businesses or managing significant assets. They don't have time to re-explain their situation every renewal cycle, and they shouldn't have to.
212-786-2018
jrusso@kjeinsurance.com
Ciara Cannon
Commercial Lines Account Manager
Ciara Cannon is a licensed insurance broker and serves as a key resource for KJE's commercial insurance clients. She assists with policy servicing, coverage questions, renewals, endorsements, and new business quotations, helping business owners navigate insurance decisions with confidence.
Her role supports the firm's commitment to ongoing client service rather than transactional policy placement. Clients rely on Ciara for responsive communication, practical guidance, and help managing insurance needs as their businesses grow and change.
212-786-2018
Kevin Castaño
Client Service Representative
Based in KJE's Long Island office, Kevin Castaño supports clients with policy servicing, account administration, and day-to-day insurance requests. He helps ensure clients receive timely assistance and clear communication whenever questions arise.
As part of the client service team, Kevin plays an important role in maintaining the responsive experience clients expect from an independent brokerage. His focus is helping clients navigate insurance matters efficiently so they can stay focused on their businesses, families, and personal priorities.
212-786-2018
100 Jericho Quadrangle
Suite 235
Jericho, NY 11753
Licenses and Markets Served
KJE Insurance is licensed to place coverage across multiple states. The team serves clients in the following markets:
New York — primary market; commercial and personal lines across NYC, Long Island, Westchester, and the Hamptons
California — entertainment and media clients and personal lines accounts in the Los Angeles area
New Jersey — commercial and personal lines clients in the tri-state metro
Florida — personal lines clients with secondary properties; Miami referenced contextually
Frequently Asked Questions
Who works at KJE Insurance?
KJE Insurance is led by John Russo, the firm's founder and principal. John works directly with commercial and personal lines clients across all five markets KJE serves. Additional team members handle account support and client service — contact us directly to be connected with the right person for your coverage needs.
What is John Russo's background in insurance?
John Russo has over a decade of experience placing commercial and personal lines coverage for clients across New York and Los Angeles. His specializations include middle-market business insurance, restaurant and hospitality coverage, entertainment and media insurance, and high-value personal lines for Manhattan, Westchester, and Hamptons households.
Who is the principal at KJE Insurance?
John Russo is the principal of KJE Insurance. He founded the firm and works directly with clients — he is not a figurehead. When you call 212-786-2018, you reach the firm directly, and client relationships are managed at the principal level.
Is KJE Insurance a one-person operation?
No. KJE operates as a team, with John Russo as the named principal and additional staff supporting account management and client service. The firm has two offices — Manhattan and Melville — and serves clients across five markets.
Reach the Team Directly
New York City Office
209 West 29th Street, UNIT 156, New York City, New York 10001, United States
Monday – Friday, 9:00 AM – 5:00 PM
