Reach Us Directly
Three Ways to Get in Touch
However you prefer to make first contact, it reaches the same place — a principal who can actually help.
Same number. Send a text with your question or a good time to talk and we'll respond directly.
Fill out the form below. It routes to the principal's inbox — not a ticketing system, not a shared queue.
Contact Us
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Our Offices
New York City
209 West 29th Street, UNIT 156, New York City, New York 10001, United States
Monday – Friday, 9:00 AM – 5:00 PM
Long Island
575 Broadhollow Road, Melville, New York 11747, United States
Monday – Friday, 9:00 AM – 5:00 PM
What to Expect After You Reach Out
We don't run prospects through a multi-step intake process. When you call, text, or submit the form, the next step is a direct conversation with someone who can assess your coverage needs and tell you honestly whether KJE is the right fit. Most first conversations are thirty minutes or less.
If you're switching brokers, that conversation includes a review of your current coverage — what you have, what it actually covers, and where the gaps are. If you're insuring something new, we start from scratch and structure coverage around your specific situation.
Either way, the conversation starts here.
Frequently Asked Questions
What is the phone number for KJE Insurance?
KJE Insurance can be reached by phone or text at 212-786-2018. The New York City office is available Monday through Friday, 9:00 AM to 5:00 PM. The Long Island office can be reached at 516-252-1877.
How do I reach John Russo at KJE Insurance?
Call or text 212-786-2018, or submit the contact form on this page. Form submissions route directly to the principal's inbox and are answered the same business day.
Can I contact KJE Insurance outside of business hours?
Text messages and contact form submissions are received outside of business hours and responded to the next business day. For urgent matters, a text to 212-786-2018 is the fastest path to a same-day response.
What information should I have ready when I contact KJE?
A general sense of what you're looking to cover — business type and size, or property type and location for personal lines — is enough to start. You don't need your current policy in hand for a first conversation. We'll ask the right questions.
Does KJE Insurance serve clients outside of New York City?
Yes. KJE serves clients across Long Island, Westchester County, the Hamptons, and Los Angeles. Contact us regardless of where you're located — if we can help, we'll tell you. If we're not the right fit for your market, we'll tell you that too.
